• Address : Rajaji Nagar,
    Villivakkam, Chennai - 600049
  • Email: niranizhalsustainablefashion@gmail.com
  • Phone: (+91) 942 969 4166
FAQ
About Niranizhal & Our Philosophy
1. What is Niranizhal?

A sustainable clothing brand rooted in Indian tradition, using natural dyes, organic fabrics, and artisan-made processes to create eco-conscious fashion.

2. What does the name “Niranizhal” mean?

“Nira” means shade and “Nizhal” means shadow. Together, they symbolize comfort, protection, and the unseen beauty that supports us. Just like shade and shadow, our clothes are subtle yet strong — made to move with you, not against the planet.

3. What inspired Niranizhal?

The desire to blend sustainability, heritage crafts, and contemporary design - while supporting artisans and reducing environmental impact.

4. What is your mission?

To revive traditional Indian techniques, promote conscious fashion, and build a community that values craftsmanship and sustainability.

5. How are you different from other brands?

We focus on slow fashion, use plant-based dyes, support local artisans, and produce in small batches, avoiding mass production and waste.

Materials, Process & Care
6. What fabrics do you use?

We use natural fibres sourced from artisan clusters across India.

7. What are natural dyes?

Dyes made from plants, roots, flowers, leaves, and minerals, such as turmeric, indigo, madder, and pomegranate peels.

8. Will natural dyes fade?

Slightly over time, but they age beautifully. With the right care, your garments will last for years.

9. How should I care for Niranizhal clothing?

• Machine wash delicate

• Wash similar colours together

• Do not use soaps

• Soak in mild washing liquid

• Rinse well

• Do not sun dry

• Avoid bleaching

• Do not tumble dry

• Warm iron

• Note: Natural dyes may bleed slightly

10. Are the clothes skin-friendly?

Yes! Our fabrics and dyes are chemical-free, breathable, and perfect for sensitive skin.

Orders, Customization & Shipping
11. How do I place an order?

You can DM us on Instagram @ https://www.instagram.com/niranizhal/or shop from our website @https://niranizhal.com/

12. Do you offer customizations?

We currently do not offer customizations. All our pieces are thoughtfully designed and handcrafted in small batches to maintain consistency and uphold our sustainable practices.

13. How long does delivery take?

Delivery typically takes 5 to 10 business days.

14. Do you ship internationally?

Not yet, but we’re working on it! Stay tuned via Instagram for updates.

15. What are your shipping charges?

We offer free shipping across India for all prepaid orders. A flat ₹70 charge applies to Cash on Delivery (COD) orders.

16. Do you offer gift wrapping?

Yes! Eco-friendly gift packaging with a handwritten note is available on request.

17. Can I return or exchange items?

Yes, we offer exchanges for size issues within 7 days of delivery. Returns are only accepted for items that are damaged or defective upon arrival.

Ethics, Community & Impact
18. Who makes your garments?

Skilled artisans from Indian regions like Jaipur, Tirupur and Pedana - each with deep knowledge of traditional techniques.

19. Do you support fair trade and ethical practices?

Absolutely. We work directly with artisans and pay fair wages while ensuring safe working conditions.

20. Is your production process eco-friendly?

Yes, our entire process is designed with the planet in mind. We use natural dyes, sustainable fabrics, and biodegradable, plastic-free packaging. Our commitment to zero waste ensures minimal environmental impact at every step.

21. How can I be part of your community?

• Support and wear handmade clothing

• Share your Niranizhal stories

• Follow and spread the word on Instagram

22. How can I contact customer support?

Email us @niranizhalsustainablefashion@gmail.com or DM us on Instagram - we reply within 24–48 hours.

23. Do you collaborate with other creators or artists?

Yes, we’re open to meaningful collaborations that align with our values. Feel free to pitch your ideas!

24. Do you educate customers about slow fashion?

We often share behind-the-scenes stories, artisan insights, and eco-fashion tips on our social media.

25. How can I stay updated on launches?

Follow @https://www.instagram.com/niranizhal/on Instagram and subscribe to our newsletter (coming soon).

26. How can I support your mission beyond buying?

• Choose slow fashion

• Educate others about mindful consumption

• Recommend us to like-minded people

• Support artisan-based brands

27. Why are Niranizhal garments priced higher?

At Niranizhal, we prioritize quality, sustainability, and craftsmanship. Our clothes are made using natural dyes, handcrafted techniques, and ethically sourced fabrics from traditional artisans across India. We also ensure fair wages, small-batch production, and eco-friendly packaging, which all contribute to a higher but more meaningful cost.

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